Software updates still not working


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    Marcio D.

    Hello Ted,

    Please send us, by creating a private support ticket, the DivX Setup log file so we can verify what may be happening? 

    Windows 7. 8 and 10 location : C:\ProgramData\DivX\Setup\DivXSetup.log - easy way to get there is go to Start > Run > (or keyboard shortcut Win + R) and type %programdata% and hit Enter, then browse into the DivX > Setup folders. Please attach the DivXSetup.log file to your case here.

    Thank you.

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