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  • Software Refund Policy

    If you're dissatisfied with any DivX software product you purchased from www.divx.com, you may contact us within 30 days of your purchase for a refund. We cannot issue a refund if you contact us mo...

  • How to register your DivX Certified Device

    WHY REGISTER? DivX connects the movies you can purchase or rent online to your electronics devices through your computer and the DivX software. To play purchased DivX VOD movies on a DivX Certified...

  • How do I import files from my cloud storage to convert in DivX Converter?

    Click on the “+” icon and a drop down menu will appear allowing you to import a file from your cloud provider.   

  • How do I delete a play list in the Video Library?

    To delete a playlist in DivX Player follow these steps: 1. Go to the Video Library 2. Right click on the playlist you would like to delete 3. Select “delete playlist” 4. Hit Delete on warning me...

  • How to play your DivX VOD activation file on your DivX Certified Device

    Once your registration video is downloaded, it needs to be transferred to the device where you will play it. You can do this several ways depending on your device:  Burn to CD or DVD - Use your re...

  • How do I uninstall the DivX Software for Mac?

    The proper way to Uninstall DivX on a Mac computer: Open a new Finder window and open your Applications folder Find and open up the DivX folder Launch the Uninstall DivX for Mac application and fi...

  • DivX on the Sony Playstation 3

    Q: What do I need to do to watch DivX videos on my PS3? A: Nothing! Since it is DivX Certified, the Playstation 3 is guaranteed to play back any file that has been converted with DivX Converter or ...

  • muvee Reveal DivX Edition Technical FAQs

    There is no sound from my video file(s).  Please check that you have the settings changed:  From muvee Reveal main screen, click on 'Personalize' Go to 'Settings' tab Look at the 'Audio Mix' pane...

  • How to Use DivX Pro with QuickTime

    Step 1: Open the QuickTime Player and select the Open Movie in New Player... command from the File menu. An Open dialog box will appear. Browse to your movie, select it and click the Open button. ...

  • DivX Plus Converter Version History

    For the version history for DivX 9 and newer please go: HereDivX Plus Converter 9.0.2 - Releases 2013-02-12 Fixed: Fixed Converter VOB imports for metadata Fixed Converter Mac MPEG2 registration i...