Marcio D.

Hi James, Glad you were able to solve your issues - and thanks for sharing it! Cheers.

Hello David, I resent the order confirmation email for ref. 116098711 as well. Please check your inbox. Thank you.

Из того, что мы собрали, это может быть не сертифицированное устройство DivX - оно не указано в списке и не имеет кода DivX VOD. Если данная конкретная модель не сертифицирована для DivX, она может...

Мы рекомендуем вам обратиться к руководству пользователя, чтобы определить требования, спецификации и совместимость между вашим устройством и видео, которые можно воспроизводить - если вы используе...

Hi Gisha, Unfortunately the current version there is not an option to do that. We have this ongoing feature request here already for a feature just like you are referring to: https://support.divx.c...

Hello, Is this with a DivX Certified device? What is the brand and model? Did you try reverting back the settings that were changed? Can you please give me some more details? Thank you.

Hello, Are you getting any error messages when trying to playback your .MKVs? I would suggest you create a private support ticket, and we may ask you to upload one of the videos for testing. Thank ...

Сертификация производится компанией Samsung - вы можете проверить, указана ли точная модель на нашей странице здесь: https://www.divx.com/en/devices/all   Вы пытались воспроизвести видео DivX прямо...

Hi Ian, Was this with the standalone installer? What is your ticket number so I can take a look? Thank you.

Hello Ian, Please contact our Support team / submit a request here and ask for the standalone installer - it should not be triggered by Norton. Thank you.